Customer Service Policy

Customer Service

We will respond to any contact, including customer complaints whether by letter, fax or email within a maximum of 10 working days. If there are justifiable reasons why a query cannot be answered fully within this time, the customer will be sent an acknowledgement indicating how long a response will take.

The Club encourages customers to contact the department relevant to their query in the first instance. However, the Club invites anyone with an unresolved problem to refer the matter to our Customer Services Department.

How to contact us

Click here to send a message via email.
Telephone: 01383 724295

Post: Dunfermline Athletic FC, East End Park, Halbeath Road, Dunfermline, KY12 7RB

The Club's preferred method of response to enquiries is by email so please include your correct email address in all correspondence.

Lost & Found

The details of our lost property are as follows. The lost property office is open during normal office hours which are Tuesday to Friday, 10am - 4pm.
Telephone – 01383 724295
Email - enquiries@dafc.co.uk